RAGAN
WILSON
User Experience Researcher
Graduate Student
Hi, I'm Ragan! I'm a User Experience Researcher and Human Factors Graduate Student at North Carolina State University.
I believe that the key to providing great experiences is through asking the right questions at the right time.
Resume and CV
About Me
Experience
I've been very fortunate to work with many talented people and passionate companies over the years. In that time I've sought to help them improve their products and services using user-driven insights.
In my free time, I enjoy making prototypes using a variety of software, including Axure. I also really enjoy running after a busy day!
UserZoom
Associate UX Researcher
(2022 - Ongoing)
Generates and assists with high-quality qualitative and quantitative research for UserZoom's clients (e.g., Verizon, Paypal, etc.).
User Experience Research Intern
(2020 - 2022)
Planned, analyzed, and assisted on internal studies (e.g., to improve the platform) and for UserZoom clients.
Our Wave
User Experience Strategist
(2020 - 2021)
Led projects relating to the usability of the Our Wave website, including user interactions with company and user-created content.
User Experience Researcher
(2019 - 2020)
Supported efforts to improve the Our Wave website through dedicated research.
Teamworks
Lead Researcher on NC State collaboration
(2018)
Led a team to conduct user experience research that focused on searching for product information on the Teamworks website.
Education
North Carolina State University
Ph.D., Human Factors & Applied Cognition (Underway)
(Ongoing)
Researches how users interact with hedonic experiences (e.g., sports media), especially with newer technology.
MS, Human Factors & Applied Cognition
(Earned in 2022)
Researched virtual reality spectatorship with sports media and its' possible connections to previous 2D-focused sports media research.
Belmont University
BS, Psychology, Minor in Studio Art
(Earned in 2017)
Researched human-computer interactions with novel technologies such as virtual reality.